1. Prologue
  2. How to Read This Book
  3. Part One: The Journey
  4. 1. Chapter 1: The Dinner Party
  5. 2. Chapter 2: Learning the Craft
  6. 3. Chapter 3: Types of Technical Writers
  7. 4. Chapter 4: The Promotion
  8. Part Two: The Framework
  9. 5. Chapter 5: The Six Characteristics
  10. 6. Chapter 6: On Accuracy
  11. 7. Chapter 7: On Completeness
  12. 8. Chapter 8: On Conciseness
  13. 9. Chapter 9: On Discoverability
  14. 10. Chapter 10: On Consistency
  15. 11. Chapter 11: On Meaning
  16. Part Three: Putting It Together
  17. 12. Chapter 12: Trade-offs
  18. 13. Chapter 13: Measurement
  19. 14. Chapter 14: Applying the Framework
  20. 15. Chapter 15: Summing Up
  21. Appendix: On AI
  22. Acknowledgments

Zen and the Art of Technical Writing